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PRIVACY POLICY

Privacy Policy

  • Jaysonite Studios develops and provides game development services that entertain people around the world. This Privacy Policy (“Policy”) describes how and when Jaysonite Studios(“We”, “Us”, or “Our”) collects, manages, uses, and shares your information when you (“You”, “Players” or “Users”) use our services. This Privacy Policy applies to Jaysonite Studios' games, websites and related services, which we here collectively call the Service.

  • The scope of this Policy is limited to the information collected or received by Jaysonite Studios through your use of the Service. Jaysonite Studios is not responsible for the actions of third parties – people or companies – their use of information you provide to them, or any products or services they may offer. By using the Service, you are expressing your agreement to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

Third Party Privacy Policy

  • Except as otherwise discussed in this Privacy Policy, this Privacy Policy only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.

  • Some parts of our Services are provided by a third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our Websites, Games and/or Applications may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect.

  • Third Party Name :

  • Google Inc
    Privacy Policy: https://policies.google.com/privacy?hl=en-sg

  • Apple Inc
    Privacy Policy: https://www.apple.com/legal/privacy/en-sg/

  • Roblox Corporation
    Privacy Policy : https://en.help.roblox.com/hc/en-us/articles/115004630823-Roblox-Privacy-and-Cookie-Policy

  • Stripe Inc
    Privacy Policy: https://stripe.com/en-sg/privacy

Information Collection & Usage

Game Play Data

  • Whenever you play our games, we collect data about all of your interactions with the game and with other players. The Information we collect may include Player ID, your progress in the game, device that you are accessing/using our services on and/or other information that, we believe, is necessary to improve user/your experience and maintain the quality of our Service.

Jaysonite Support

  • We may need to collect your email address in order to respond when you contact the Jaysonite Support Team. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at support@jaysonite.com.

  • When you contact the Jaysonite Support Team, we may also collect your device information (such as your OS version and device model), Player ID or device ID, and your service request information to provide proper solutions in troubleshooting situations.

Payment Information

  • ​​We may collect certain payment information from you on behalf of our payment service providers when you purchase our product or services, but this information is only temporarily stored so that it is unreadable by us. We do not collect or store any payment information from you.

Forum & Private Conversations

  • We may collect any information you provide in the public forum and private conversations for the purpose of improving user experience. The scope of a Private Conversation is limited to the exchange of ideas or messages using our Services. Chatting with other players in our games or privately messaging other players on our forum are examples of Private Conversations. Please note that any information you provide on the forum and private conversations may be read, collected, and used by others who access them. To request removal of your personal information from our community forum, contact us at support@jaysonite.com.

  • To improve user experience, we may collect your email address when you register on the forum. The email address you provide will be mainly used to notify you about major policy changes or news regarding the usage of the forum. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at support@jaysonite.com.

Website & Social Media Features

  • When you visit our sites, we may collect your personal information for the purpose of improving user experience on the sites. Such information may include your device OS, browser type, language, referring web address, your usage of the site.

  • Our websites may include Social Media Features, such as the Facebook Like button and Widgets, such as Share button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the Privacy Policies of the companies providing them.

Other Cases

  • We may acquire information from you through your access and participation in message boards/forums, participation in surveys or contest through our Service. Certain information / personal information will be requested when you participate in some of our services. Participation in these sweepstakes or contests is voluntary which means you have a choice whether or not to provide us with such information. The requested information may include contact information (name, address, etc.) and demographic information (zip code).

Disclosure of Your Information

  • We will not share your personal information without your consent except the following conditions:

    • When you agree to share your information with third parties for their own marketing purpose.

    • We may disclose information about you as permitted by law or when we believe that release is appropriate to comply with the law, i.e., government request, applying our rights or protecting the rights, property, or safety of us or our users.

    • We may engage other companies or individuals to perform services on our behalf, i.e., Providing customer support.

    • We may share combined or anonymous information about you with business partners, advertisers, publishers, and other third parties.

  • We may also share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notified on our site of any change in ownership or additional users of your personal information.

International Data Transfers

  • To maintain the quality and stability of our Service globally, user data may be transferred internationally. Data protection laws may vary depending on the country and may not correspond to those of your country. Jaysonite Studios(“We” or “our”) guarantee the protection of your personal information as explained in our Privacy Policy. We will take all necessary privacy measures applicable in the country or territory to protect your information, but the country or territory may not have the equivalent protection standards of the European Commission's Adequacy Decision.

  • Please contact our third-parties service providers for more details on International Data Transfers.

Cookies

  • We use cookies and similar technologies, including local storage to help us:

    • Maintain your session when you use the Service.

    • Enhance security.

    • Remember information about your browser and your preferences.

    • Understand how people use the Services in order to improve the Service.

Security of User Information

  • We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in our possession. As further security measures, we implement the following technical and managerial safeguards to ensure that any personal information of users we handle is secure from loss, leaks, or damage:

  • Improving Network Security - We implement various technical measures to prevent the leakage of your personal information by unauthorized access to its network via hacking, computer viruses, etc., and continuously monitors network access. In addition, to ensure the security of communications between its server and database, we use strong encrypted communication methods.

  • Conduct Security Training - We conduct regular security training for our employees on the protection of your personal information.

  • Restrict Access and Storage - The location in which the handling and storage of personal information are performed has been designated as a secure area and access thereto has been restricted to personnel with the requisite authority. Documentation, storage mediums, and electronic records containing personal information are stored in a location equipped with a locking device or on a computer with restricted access.

Data Retention

  • We will retain your Personal Information for as long as your account is active or as needed to provide you services. We may retain your personal information until one month after case or support request has been closed. If you no longer want us to use your information, contact us at support@jaysonite.com.

Access to Personal Information

  • If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings or by contacting us at support@jaysonite.com. We will provide you a copy of your personal information in an electronic format upon request. In some cases, we may not be able to remove your personal information. In this case, we will let you know if we are unable to do so and why.

Your privacy rights

  • Pursuant to your local law, you may have the following rights:

    • Right of access: You have the right to obtain confirmation from us as to whether or not we process personal information from you and you also have the right to at any time obtain access to our personal information stored by us. To exercise this right you may at any time contact us as at support@jaysonite.com. You can also access the information you provided in the settings of your Digital Product.

    • Right to rectification of your personal information: If we process your personal information, we shall endeavour to ensure by implementing suitable measures that your personal information is accurate and up-to-date for the purposes for which your personal information was collected. If your personal information is inaccurate or incomplete, you have the right to obtain the rectification of such data. To exercise this right you may at any time contact us at support@jaysonite.com. You can also change the information you provided in the settings of your Digital Product.

    • Right to erasure of your personal information or right to restriction of processing: You may have the right to obtain the erasure of your personal information or the restriction of processing of your personal information. To exercise this right you may at any time contact us at support@jaysonite.com

    • Right to withdraw your consent: If you have given your consent to the processing of your personal information, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal. To exercise this right you may at any time contact us at support@jaysonite.com.

    • Right to data portability: You may have the right to receive the personal information concerning you and which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller. To exercise this right you may at any time contact us as at support@jaysonite.com.

    • Right to object: You may have the right to object to the processing of your personal information as further specified in this Privacy Policy.

    • Right to lodge a complaint with supervisory authority: You have the right to lodge a complaint with the Data Protection Authority(DPA). If you are an EU resident, you have the right to lodge a complaint with a data protection supervisory authority located in the European Union.

We do not carry out automated individual decision-making and profiling of your personal information.

Contact Us

  • If you have questions about data protection, or if you have any requests for resolving issues with your personal information, please contact us

  • Name of the controller: Jaysonite Private Limited, Singapore

  • Address: 2 Ang Mo Kio Avenue 5, ITE College Central, Block K-510

  • Discord: http://discord.gg/Y8chHE27av

  • Email: support@jaysonite.com.

Collection and Use of Children’s Personal Information

  • We do not knowingly collect any personal information from anyone under the age of 13 (under the age of 16 in Europe), unless consent is given by a parent or legal guardian. If you are under 13 years of age (16 in Europe), please do not send us any information about yourself, and you should not use or attempt to use our Services. Some of our Services have age restrictions which may vary depending on countries, regions, OS, platforms, etc. If you are under the applicable age restrictions, please do not send us any information about yourself and you should not use or attempt to use our Services.

  • In the event we learn that we have inadvertently gathered personal information from children under the age of 13 (16 in Europe), we will take reasonable measures to promptly delete such information from its records in a secure manner. If you believe that we may have any information from or about children under the age of 13 (16 in Europe), please let us know by sending us an email at support@jaysonite.com.

  • Please note that all persons under the age of majority are required in their respective jurisdictions to have a parent or guardian read and accept this Privacy Policy and the Terms of Service on their behalf. Parents are encouraged to supervise their children’s use of our Services and to become familiar with the types of content available through our Services. Parents should oversee their children’s use of e-mail, forum and other online communications.

Changes to the Policy

  • We may amend this Privacy Policy from time to time to reflect improvements or any other changes to our business. We will try to inform you about any significant changes to this Privacy Policy, which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

Supplementary Terms

  • For more details on the supplementary terms that may apply respectively to Users having residence in certain countries. In the event of any conflict between the following additional terms and the provisions of the main body of this Policy, the terms via our third party platforms shall prevail.

JAYSONITE STUDIOS

© Copyright 2023 JAYSONITE Private Limited, All Rights Reserved.

The Jaysonite Studios logo & the "sphinx diamond" logo mark are among our registered and unregistered trademarks in Singapore, Malaysia & South Korea.

Made in Singapore 🇸🇬

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